| Q: | Can I use the same login for both my school listings and my WTCQD event photo/video gallery postings? |
| A: | Yes! You just need one login id/username to access all of WTCQD's community activities. |
| FAQ List | |
| Q: | I forgot my password or username. How can I retrieve them? |
| A: | We can't retrieve your exact password, but we can reset it for you. Click here and enter your email and we'll send you your username and a new password. If you can't remember your email address or if you are not receiving the email from us, then please Contact Us and let us know your first and last name as well as your school name and address. |
| FAQ List | |
| Q: | How do I find the URL of my YouTube video? |
| A: |
To find the URL for your YouTube video, first view the video on YouTube.
You'll see that YouTube displays the URL to the right of the video under the description of the video.
Click here For help getting a YouTube account or uploading video to YouTube. |
| FAQ List | |
| Q: | When I select a Country in either the "Find Local Classes" search box or creating/updating a school listing or an event gallery posting, the state/province field only lists states in the United States. How can I fix this? |
| A: |
In order to properly use this sight, you will need to have JavaScript enabled in your browser. To do so, please follow the instructions below:
Internet Explorer (6.0)
Netscape Navigator (4.8)
Mozilla Firefox (1.0)
Mozilla Firefox (1.5)
Apple Safari (1.0)
Please keep in mind that upgrading your browser or installing new security software or security patches may affect your JavaScript settings. It is a good idea to double-check that JavaScript is still enabled if you notice that selecting a country in the 'Find Local Classes' search box does not change the selection for the state/province list. If you are still experiencing problems with the state/province selection, then please Contact Us. |
| FAQ List | |
| Q: | I created a school listing, but how do I update it now? |
| A: |
To edit your school listing,
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| FAQ List | |
| Q: | Why isn't my listing showing up when I search for it? |
| A: | It's possible that your school contact City, State/Province, or Country isn't set. When we first launched the listings, not every country had a State/Province list to select. We have since resolved that problem. Login to your WTCQD account to edit your school listing and verify that your contact City, State/Province, and Country fields are set. If they are set, then Contact Us and let us know the problem. |
| FAQ List | |
| Q: | How do I upgrade my school listing to one of the Premium School Listings? |
| A: |
To upgrade your school listing,
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| FAQ List | |
| Q: | How do I add/update my WTCQD Event Plans? |
| A: |
To add or update your WTCQD Event Plans,
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| FAQ List | |
| Q: | What should I do if my country is missing a state or province in the State/Province drop down list? |
| A: | Please Contact Us and let us know the name of the state or province is missing for your country. We'll add it right away, then let you know it's available. |
| FAQ List | |
| Q: | How do I upload videos to my Platinum School Listing? |
| A: |
We currently only support video from YouTube. You must first establish a YouTube account (it's free), then upload your video to YouTube.
Once your video has been uploaded to YouTube, you can easily embed it into your Platinum School video gallery.
Click here For help getting a YouTube account or uploading video to YouTube. |
| FAQ List | |
| Q: | How do I add Class Discount Coupons to my Platinum School Listing? |
| A: |
There are four standard coupons you can select to use and/or build a your own custom coupon. To select one of these coupons or to build your own,
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| FAQ List | |
| Q: | How do I delete one of my school listings? |
| A: |
To delete your school listing,
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| FAQ List | |
| Q: | I want to add my WTCQD event photos and/or videos, but how do I get started? |
| A: |
To add your photos and videos, you will first need to create an WTCQD Event Posting.
This posting will allow you create a different photo/video Album for each year you hold a WTCQD event.
To create an event...
Now you will need to create your Album.
Now you just need to add your photos and videos.
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| FAQ List | |
| Q: | How do I organize my WTCQD Event Photos and Videos? |
| A: |
Click here
to learn more about WTCQD's 'Find Local Events/Classes' directory and Premium School/Event Listings.
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| FAQ List | |
| Q: | I created a WTCQD Event Video and Photo Gallery Posting, but how do I make updates to it now? |
| A: |
To edit your event posting,
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| FAQ List | |
| Q: | How do I upload videos to my WTCQD Event Video Gallery? |
| A: |
We currently only support video from YouTube. You must first establish a YouTube account (it's free), then upload your video to YouTube.
Once your video has been uploaded to YouTube, you can easily embed it into your Platinum School video gallery.
Click here For help getting a YouTube account or uploading video to YouTube. |
| FAQ List | |
| Q: | How do I delete one of my WTCQD Event Gallery Postings? |
| A: |
To delete your event posting,
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| FAQ List | |
| Q: | How do I associate my Platinum School Listing with my WTCQD Event Gallery Posting? |
| A: |
To associate your school listing,
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| FAQ List | |